Legal & Privacy

Company

CRAFT is a dba for Craft Charter, LLC, a limited liability company with its principal place of business at 14200 NW 42nd Ave, Opa-locka, Florida 33054. References on this website to “CRAFT,” “we,” “us,” or “our” refer to Craft Charter, LLC.

Air Carrier Disclosure

Craft Charter, LLC is an FAA-certificated direct air carrier operating under Part 135 of the Federal Aviation Regulations. Flights operated by Craft Charter, LLC are conducted under its air carrier certificate and are subject to the operational control of Craft Charter, LLC.

From time to time, CRAFT may arrange flights on aircraft operated by other FAA-certificated direct air carriers. In those cases the operating carrier, and not CRAFT, exercises operational control of the flight, and CRAFT acts as an authorized agent in arranging the transportation. The identity of the operating carrier will be disclosed before the charter agreement is signed, and you may ask for it at any time before then.

Aircraft Guarantee

Where this website says your flight is on a CRAFT Challenger (for example "a guaranteed Challenger" or "a Challenger every time"), it refers to trips confirmed with CRAFT. If a CRAFT Challenger is unavailable for a confirmed trip, we arrange a comparable aircraft with your approval. If that aircraft is operated by another carrier, the Air Carrier Disclosure above applies.

Offer Terms

Promotional offers (such as Fall Hours, Fly It First, Welcome Aboard and Corporate Pilot) are subject to the terms published with each offer at flycraft.com/offers, and to the written agreement for the trip or card. Offers have no cash value unless their terms say otherwise and may be withdrawn for new bookings at any time.

Website Terms of Use

This website and its content are provided for general informational purposes. Nothing on it is a binding offer of transportation, a guarantee of aircraft availability, or a guarantee of pricing. Quotes are estimates, subject to aircraft and crew availability, airport conditions, weather, and final confirmation in a signed charter agreement. Charter services are provided under the terms of the charter agreement between the client and Craft Charter, LLC, and each programme described on this site (Leaseback, the Fleet Jet Card, and the Corporate Program) is governed by its own written agreement.

Pricing comparisons on this site, including statements about rates relative to booking through a broker, are illustrative, based on CRAFT's experience, and vary by trip, aircraft, and date. They are not a promise of any particular price or saving.

By using this website you agree not to misuse it: not to interfere with its operation, attempt to gain unauthorized access to its systems or data, scrape or harvest its content for commercial use, submit information that is false or that you have no right to give, or impersonate another person. You agree to hold Craft Charter, LLC harmless from claims that arise out of your misuse of this website or your breach of these terms.

This website links to sites we do not control, including Glidepath, Matterport (for aircraft cabin tours), Google Calendar (for booking a call), ARGUS, Wyvern, and our social media pages. Those sites have their own terms and privacy policies, and CRAFT is not responsible for their content or for how they handle your information.

Reviews and testimonials on this site reflect the individual experience of the person quoted. They are not a promise that anyone else will have the same experience, and they are not a substitute for the terms of your own charter agreement.

Safety & Regulatory

All operations are conducted in accordance with applicable Federal Aviation Administration (FAA), Transportation Security Administration (TSA), and U.S. Department of Transportation (DOT) regulations. Passengers and baggage are subject to applicable security screening requirements. International travel is subject to the customs, immigration, and documentation requirements of the countries of departure and arrival, and passengers are responsible for carrying valid travel documents.

Aircraft specifications, range, speed, and capacity figures on this site are planning figures and may vary with weather, weight, routing, and the specific aircraft assigned to a flight.

Glidepath

Glidepath is an exchange fund offered by a separate company. Craft Charter, LLC does not sponsor, manage, advise, or offer the fund, and nothing on this website is an offer to sell, or a solicitation of an offer to buy, any security or investment product.

Where this website describes CRAFT as the operator for Glidepath, it means that CRAFT operates the aircraft and flights made available to the fund's members under CRAFT's Part 135 certificate. It does not mean that CRAFT operates, manages, or controls the fund or any investment in it.

Any investment is made solely through the fund's own offering documents, only to persons eligible under applicable law, and on the terms set out there. Prospective investors should consult their own legal, tax, and financial advisors. Links to glidepath.ai leave this website and are subject to Glidepath's own terms and policies.

Intellectual Property

All content on this website, including text, photography, graphics, logos, and the CRAFT name and marks, is the property of Craft Charter, LLC or its licensors and is protected by applicable intellectual property laws. No content may be reproduced, distributed, or used for commercial purposes without prior written permission.

Names and marks of other companies that appear on this site, including Bombardier and Challenger, Starlink, Apple TV, ARGUS, Wyvern, Matterport, and Google, belong to their respective owners. They are used to identify those products and services, and their appearance does not imply that those companies endorse CRAFT.

Disclaimer & Limitation of Liability

This website is provided “as is” and “as available” without warranties of any kind, express or implied. While we work to keep the information on this site accurate and current, it is provided for general reference only and may change without notice. To the fullest extent permitted by law, Craft Charter, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, this website. Nothing in these terms limits any liability that cannot be limited under applicable law, including liability arising under the terms of a signed charter agreement.

Privacy Policy

Our privacy policy now has its own page: flycraft.com/privacy. It explains what this website collects (including through cookies and the Google, Meta and LinkedIn advertising tags), how we use it for quotes, analytics and advertising, who receives it, how long we keep it, and your rights. To opt out of the sale or sharing of your personal information, or of targeted advertising, use Your Privacy Choices. We also honour Global Privacy Control signals.

Electronic Communications

By submitting a form or booking a call, you agree that CRAFT may contact you by email and, if you gave us a number, by telephone, about your request. We send one automatic email confirming that we received your message; that is the only automated message we send. We do not currently send text messages, and we will not send you marketing by email or text unless you ask us to. If that changes, we will ask for your consent first. You can tell us at any time to stop contacting you, and we will.

Accessibility

CRAFT wants this website to be usable by everyone, including people who rely on assistive technology, and we build it with that in mind. If any part of the site is difficult for you to use, or you would like information in another format, email or call us and we will help, and fix what we can.

Governing Law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Any dispute arising out of the use of this website shall be subject to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida.

For questions about any of the above, or to exercise your privacy rights, contact us at charter@flycraft.com or call +1 (310) 848-3636.